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Premier Inn Plymouth City Centre - Sutton Harbour, Plymouth

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From161US$ /night
Check-in
19Apr2025Select date
Check-out
20Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 Sutton Road--Plymouth, Plymouth, United Kingdom
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Getting around

A list of all available modes of transport

City Centre
Plymouth 1.0 km
Airports
Exeter International (EXT) 76.7 km
Newquay (NQY) 79.1 km
Bus
Bus stop600 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms

Room features

  • Free Wi-Fi in rooms

Media

  • CD player
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Location

28 Sutton Road--Plymouth, Plymouth, United Kingdom
Map view
28 Sutton Road--Plymouth, Plymouth, United Kingdom
Nearby
Church
Plymouth Christian Centre
550 m
Restaurants
Harbourside Fish & Chips
990 m
35 Southside Street
Sutton Snax
610 m
1 Sutton Place Coxside
Cap'n Jaspers
1.0 km
The Whitehouse Pier 18 The Barbican Barbican
Bertie's Ice Cream & Home Made Desserts
540 m
13 Commercial Wharf Barbican
New East End Cafe
410 m
19 Commercial Road
Auti NOT Naughty Cafe
440 m
Discovery Wharf 15 North Quay Sutton Harbour
Costa Coffee
600 m
1 Friary Park Exeter Street Friary Retail Park
Koffiehuis
730 m
9 Vauxhall Quay Sutton Harbour
The Greek
1.1 km
Sutton Harbour 2 The Barbican
Sound Bites
800 m
Lynher Buildings Queen Anne Battery 1 Lynher Building
Barbican Fish Bar
1.0 km
36 Southside Street PL1 2LE
Bubbles Bar
1.1 km
27 New Street Centre

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great Location
Friendly Staff
Standard Buffet
Near Entrance to Bedroom Corridor
8.0/10
Great
Rooms
8.1
Location
9.2
Service
8.9
Dining
6.9
Guest reviews
8.0/10
based on 15 reviews
8.5
8.5/10 based on 737 reviews
Mickey
United States, May  2024
7.4/10

Arriving, the room was a bit cold initially, but it warmed up nicely overnight. The shower was amazing, and the room size was really generous. Despite the initial chill, it was overall a good experience.

Rooms
7.0
The room was a bit cold when we first arrived, but it warmed up nicely overnight. The shower was amazing, and the room size was really generous.
Service
9.0
The staff were friendly and professional at all times. They were accommodating, especially with our early morning taxi arrangement. Parking was chargeable but expected in a new hotel. However, they did confirm over the phone beforehand that there would be no difference in price.
Location
8.0
The location was excellent for the Barbican, harbour, and leisure park. While the area is still being developed, it was convenient and within walking distance to Sutton Harbour and the ferry.
Dining
6.0
The dining experience had a great evening meal with plenty of choices. However, there were some delays during breakfast service and the plates were not as clean as expected.
Facilities
7.0
Facilities were adequate, but improvements could be made to the dining service efficiency.
Jack
United States, April  2024
8.4/10

I had a wonderful stay at the Premier Inn Plymouth. The rooms were clean, comfortable, and spacious with a view of the harbor. The service was top-notch, with friendly and helpful staff. The location was perfect for exploring the beautiful city of Plymouth. The dining experience was enjoyable with a great selection of meals. The facilities were well-maintained and convenient.

Rooms
8.0
The rooms were well-presented, clean, and spacious, offering a pleasant view of the harbor.
Service
9.0
The staff were courteous, helpful, and welcoming, ensuring a comfortable stay.
Location
9.0
The hotel is centrally located, making it excellent for exploring Plymouth and enjoying the nearby attractions.
Dining
8.0
The dining experience was great, with a variety of choices for both breakfast and evening meals.
Facilities
8.0
The facilities were clean, practical, and well-maintained, adding to the overall comfort of the stay.
James
United States, March  2024
8.4/10

I had a really nice stay for 3 nights at this hotel. The rooms, recently refurbished, had a nice shower and comfy kingsize beds. Although there was some noise from what sounded like grumbling air conditioning that disturbed our sleep, the overall experience was pleasant. The location was excellent, within walking distance of the city center and coastal walks.

Rooms
8.0
The rooms have been recently refurbished, with a nice shower and comfy kingsize beds, but suffered from noise from the air conditioning throughout the night.
Service
9.0
The service was top-notch. The staff went out of their way to assist us, especially accommodating our needs with a baby. The young lads and the boss lady, Laura, were very welcoming and helpful.
Location
9.0
The hotel's location is excellent for exploring the city, with easy access to the Hoe, the Barbican, and other shopping areas. It's very central, making it convenient for shops, entertainment, and the National Aquarium.
Dining
8.0
The dining experience was delightful with a wide choice available. However, there were additional charges for certain items on the menu.
Facilities
8.0
The hotel facilities are convenient and modern, enhancing the overall experience.
Charles
United Kingdom, February  2024
9.4/10

I had a fantastic stay at this hotel! The rooms were impeccably clean, and I thoroughly enjoyed my dinner at the 'Thyme restaurant,' especially the tandoori mixed grill. The view over the car park to the harbor was lovely, and the location near the entrance to the bedroom corridor was convenient. The service was top-notch with polite and professional staff. The location was excellent, being walking distance to the Hoe and close to the Aquarium. The dining experience was great with a good selection, including cooked-to-order breakfast. Overall, one of the best hotels I've stayed in!

Rooms
10.0
The rooms were impeccably clean and spacious with a view over the car park to the harbor. My delicious dinner at the attached 'Thyme restaurant' was cooked to perfection.
Service
9.0
The staff here are lovely and friendly, making my stay very enjoyable. I also appreciate that they ensured there was no difference in price as promised over the phone the month before.
Location
10.0
The location couldn't be better, near the Hoe, Aquarium, leisure park, and city center. It offers the best of Plymouth with easy access to various attractions and amenities.
Dining
9.0
The dining experience was great with a good choice of items from the continental selection and excellent hot breakfast cooked to order. The seafood was particularly delicious.
Facilities
9.0
The hotel facilities were top-notch with everything I needed for a comfortable stay. The added bonus of a cooked-to-order breakfast made the experience even better.
Great Location
Standard Buffet
Richard
United Kingdom, January  2024
8.0/10

The hotel offers clean and comfortable rooms with a stunning view over the harbour. The bed was extremely comfy, but the creaky base was a minor inconvenience. The service was exceptional, with staff making me feel like I was sleeping on cotton wool. The location is ideal for exploring Plymouth city center and enjoying the attractions nearby, although it's a bit of a distance to some areas. The dining experience was bland and pricey, but the selection of cold meats and cheeses was decent. The facilities were above average, offering a pleasant stay overall.

Rooms
8.0
The rooms were nice and clean, and the bed was extremely comfy, although the creaky base was unfortunate. The room reached temperatures of 30 degrees even with the window open.
Service
9.0
The service was friendly, and I can't fault anything. The staff were lovely and helpful - I would definitely visit again.
Location
9.0
The hotel's location is excellent with views over the harbour and close to Plymouth city center. It's welcoming and makes it ideal for exploring the Hoe, the Barbican, and other attractions.
Dining
7.0
The dining options were worth having in addition to the room charge, but the food was bland and expensive. The pre-packaged products were convenient.
Facilities
7.0
The facilities were good, although there were some minor downsides. The pool and restaurant were enjoyable, but there were some delays and the lack of variety in the dining options slightly affected the overall experience.
Christopher
United States, December  2023
8.4/10

I had a wonderful stay at the hotel with its prime location, close to the marina and all amenities. The rooms were comfortable and not too hot, offering a lovely view of the harbor. The service was top-notch with friendly staff who made my stay enjoyable. The hotel's location in Plymouth city center and near the Barbican made it easy for me to explore. However, the dining experience was a bit disappointing with some delays, and controlling the temperature in certain areas was a challenge.

Rooms
8.0
The rooms were comfortable with a nice view of the harbor.
Service
9.0
The staff was very friendly and helpful during my stay.
Location
10.0
The hotel's location is fantastic, central to Plymouth city center and the Barbican areas, perfect for exploring.
Dining
7.0
The dining experience had some delays, especially in the in-house restaurant, but the food was cooked fresh and tasty.
Facilities
8.0
The hotel had good facilities overall with nice views over the harbor.
John
United Kingdom, November  2023
7.6/10

The hotel provides clean and comfortable rooms, with superb service from the friendly staff. The central location is excellent for exploring Plymouth city center and the Barbican areas. However, the dining experience was not up to standard, and some organizational issues were noted. Overall, it offers good value for money.

Rooms
8.0
The room was spotlessly clean, with a superb bed and a well-designed bathroom.
Service
9.0
The staff were really friendly and approachable at all times.
Location
9.0
The location is excellent, central to Plymouth city center and the Barbican areas.
Dining
5.0
The dining experience was not up to standard and proved to be disappointing.
Facilities
7.0
Some organizational issues were noted in the facilities.
friendly staff
dining
Herbert
United Kingdom, October  2023
7.8/10

I had a pleasant enough stay at the hotel. The room was spotless, and I did have a comfy night's sleep. However, our rest was disturbed by noise from the grumbling air conditioning that continued all night.

Rooms
7.0
The room was spotless and really did provide a comfy night's sleep. The only downside was the noise from the air conditioning.
Service
9.0
The receptionists were very friendly and helpful, especially on Saturday, November 17th. They were caring and understanding.
Location
9.0
The location was ideal for the Path and ferries, just a few minutes walk to Barbican. Perfect for a shopaholic like me as it's a quick stroll to the main shopping areas.
Dining
6.0
The dining experience was reasonably good, albeit a bit pricy. Food was made to order, served hot and fresh. However, it wasn't up to standard in terms of taste.
Facilities
8.0
The hotel has convenient facilities and amenities. However, the dining could be improved for the price paid.
Alan
United States, October  2023
7.8/10

My stay at the hotel was quite good overall. The room, although it smelt of smoke even though designated as non-smoking, was comfortable and clean with a nice double bed and a 'put you up' extra bed. The fully functioning air con and refurbished bathroom with a good shower were standout features. The service was excellent, with very helpful and friendly staff who even let us check in early. The location was ideal for exploring the city center, the Hoe, Barbican, and other areas, though still a work in progress. The dining experience was great, especially with the cooked-to-order meals. I found the facilities to be satisfactory as well.

Rooms
8.0
The room was comfortable and clean, with a good double bed and functioning air con. The refurbished bathroom with a good shower was a plus.
Service
9.0
The staff was very helpful, friendly, and accommodating. They even assisted in finding accommodation for the next day.
Location
8.0
The hotel's location was excellent, making it easy to explore the city center, the Hoe, Barbican, and other areas with quick access to taxis.
Dining
7.0
The dining experience was enjoyable, with cooked-to-order meals and a good choice for evening meals. However, there were some delays and inconsistencies with the breakfast service.
Facilities
7.0
Overall, the facilities met expectations and were satisfactory during my stay.
Timothy
United Kingdom, October  2023
7.6/10

The hotel is in a great location, close to The Barbican and various pubs and restaurants. The rooms were comfortable, albeit in need of some renovation. The service was welcoming and accommodating, although there were occasional long waits in the restaurant due to short staffing. The dining experience, while cooked to order, lacked some flavor. Overall, the hotel offers good value for money.

Rooms
7.0
The rooms were comfortable with beds that provided a good night's sleep.
Service
8.0
The staff were welcoming and stayed friendly throughout our stay.
Location
9.0
The location was fantastic for The Barbican and nearby attractions.
Dining
6.0
The cooked-to-order meals lacked some flavor and variety.
Facilities
8.0
The hotel had all the necessary amenities for a comfortable stay.
Jordan
United Kingdom, September  2023
9.2/10

My stay at the hotel was fantastic! The room was clean and comfortable, and the staff couldn't have been friendlier. The location was superb, with easy access to the Barbican and all its amenities. The dining experience was delightful, offering a variety of delicious options. The facilities were top-notch, providing everything I needed for a pleasant stay.

Rooms
9.0
I had a room that overlooked the harbor, and it was spacious and clean. The bed was very comfy and the location away from the road ensured a peaceful night's sleep.
Service
9.0
The staff here are super helpful and polite. They really made my stay special with their warmth and friendliness.
Location
10.0
The hotel's location is excellent, just a short walk to the Barbican and all its amenities. Plus, it's ideal for exploring the Hoe and Barbican areas as well as easy access to shopping districts.
Dining
9.0
The dining experience was top-notch, with tasty options on the menu. The food was better than many other places I've stayed at.
Facilities
9.0
The facilities provided everything I needed for a comfortable stay. Everything was well-maintained and convenient.
Henry
United Kingdom, September  2023
8.2/10

The hotel was clean, bright, and had all the basics for a comfortable stay. It was fresh, clean, and typical of Premier Inns. However, during the night, the room got warm.

Rooms
8.0
The room was clean and had all the basics for a comfortable stay. It was fresh and typical of Premier Inns.
Service
9.0
The staff were friendly and helpful. Despite being near the road side, noise was not a problem thanks to the double glazing. I could conveniently walk to town and leave my car at the hotel.
Location
10.0
The location was excellent, within walking distance of the city center, Barbican, and Sutton Harbour. It was right on the Barbican, making it easy to explore Plymouth.
Dining
7.0
The dining experience was good value for money with a wide variety of continental options. However, the limited window opening and average air conditioning were downsides.
Facilities
7.0
The facilities were good overall, but some additional charges for amenities were a bit like a budget airline. However, the homemade bread was a nice touch.
Hugh
United Kingdom, August  2023
8.2/10

Despite some issues with heat and cigarette smoke overlooking the car park, my stay at the hotel was comfortable and clean with a good bed and plenty of hot water. The location on the harbour side away from the road was a definite plus for me.

Rooms
8.0
The room was comfortable and clean, with the usual good bed and lots of hot water.
Service
9.0
The whole experience was positive, particularly the warmth of the welcome and the friendliness of the staff.
Location
9.0
The hotel is in Sutton Harbour, Plymouth, in the historic Barbican area with a range of breathtaking walks right from the door. The location was excellent within walking distance of the city centre, Barbican, and more.
Dining
7.0
The dining experience was nice, with better options compared to many other locations. There were plenty of places to eat in the Barbican area.
Facilities
8.0
The hotel facilities were good overall, offering a satisfying stay.
Jonathan
United Kingdom, August  2023
7.8/10

The hotel was a lovely spotlessly clean place with superb bed and a well-designed bathroom, offering an excellent night's sleep after a long day at a bargain price. The service was top-notch with a warm and helpful staff, especially Sophia & Taylor, making our stay extra pleasant. The location was fantastic, just a few minutes walk into Barbican, perfect for exploring the town and enjoying the nearby attractions. The dining experience, however, fell short in terms of quality and timeliness, lacking the expected freshness we hoped for. The facilities were satisfactory, but a bit smaller than expected, still providing necessary amenities for a comfortable stay.

Rooms
9.0
I had a really comfortable stay in a lovely spotlessly clean room with a superb bed and a well-designed bathroom.
Service
8.0
The staff were very friendly and went out of their way to assist with all our questions.
Location
10.0
The hotel's location was great, just a few minutes walk into Barbican, making it convenient for exploring the town and nearby attractions.
Dining
5.0
The dining experience was poor, with a long waiting time for overcooked and cold dishes, unlike what was expected for a proper breakfast service.
Facilities
7.0
The facilities were decent with necessary amenities, but a bit smaller than anticipated.
Clean
Dining quality
Ivan
United Kingdom, July  2023
7.8/10

The hotel is ideally located within walking distance of the city centre and coastal walks, offering clean and comfortable rooms with varying views. The service provided was friendly and helpful, adding to the overall pleasant stay. The proximity to key areas for exploration stands out as a major advantage, although the busy road behind the hotel could be a drawback.

Rooms
8.0
The room was very clean and comfortable, offering multiple views including the road and scrapyard at the rear of the hotel as well as the car park and harbour.
Service
9.0
The staff were friendly and helpful throughout my stay, ensuring a positive experience.
Location
9.0
The best thing about this hotel is its fantastic location near the Barbican and city centre, allowing for easy access to key attractions and areas for exploration.
Dining
6.0
While the dining experience had its shortcomings with chaotic service and lackluster flavors, there were options available cooked to order in a relaxed atmosphere.
Facilities
7.0
The facilities provided were satisfactory, complementing the stay with essential amenities. However, improvements could enhance the overall guest experience.
Great location
Chaotic dining
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Rooms and Guests2 Guests, 1 Room